Contact & Support
We're here to help you with all your property needs
Get in touch with our expert team for any questions, support, or feedback. We're committed to providing you with the best possible experience.
Get In Touch
Phone Support
Speak directly with our support team
+91 932342347
Mon-Sat, 9 AM - 8 PM
Landline Support
Call our office landline
022 45176310
Mon-Sat, 9 AM - 8 PM
Email Support
Send us your queries via email
support@vip.com
Response within 24 hours
WhatsApp
Quick support via WhatsApp
+91 932342347
Mon-Sat, 9 AM - 8 PM
Visit Our Office
VIP Headquarters
C - 205, 2nd Floor, Tower No. 08 Belapur Railway Station Commercial Complex CBD Belapur, Navi Mumbai - 400614 India
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 4:00 PM Sunday: Closed
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Support Categories
Choose the category that best matches your inquiry for faster response
Property Inquiries
Questions about property listings, details, and availability
Response: 2-4 hours
Technical Support
App issues, login problems, and technical difficulties
Response: 1-2 hours
Account & Billing
Account management, billing, and subscription queries
Response: 4-6 hours
Services Support
Home interiors, AC service, and packers & movers
Response: 2-4 hours
General Inquiries
General questions and feedback about our platform
Response: 6-8 hours
Partnership & Business
Business partnerships, collaborations, and enterprise solutions
Response: 24-48 hours
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Frequently Asked Questions
Find quick answers to common questions
How do I search for properties on VIP?
Are the property listings verified?
What services do you offer besides property listings?
How can I list my property on VIP?
Is there a fee for using VIP services?
How do I reset my password?
Can I schedule property visits through the app?
What cities do you cover?
Emergency Support
For urgent property-related emergencies or security concerns, contact our 24/7 emergency helpline.
Call Emergency: +91 932342347